Last updated March 6, 2026
This Privacy Policy describes how Rememberr Holdings Pte. Ltd. (“Company,” “we,” “us,” “our”) collects, uses, and shares information in connection with your use of our website (https://www.rememberr.ai) and services (collectively, the “Services”).
We are bound by the Singapore Personal Data Protection Act 2012 (PDPA) and, where applicable to users in the European Economic Area or United Kingdom, the EU General Data Protection Regulation (GDPR) and UK GDPR. We respect your privacy and are committed to protecting the personal data you share with us. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Services.
Rememberr connects to your workplace tools - including Slack, Gmail, Google Calendar, and Google Meet - to detect commitments made in conversation. We identify follow-ups, introductions, deadlines, and promises so nothing falls through the cracks. We then deliver reminders through your preferred channels (Slack DM, email, SMS, or calendar events).
Information you provide to us
Information we access from connected tools
We access all connected tools in read-only mode. We never send, edit, delete, or modify any messages, emails, calendar events, or other content within your connected tools.
Information collected automatically
Message content from connected tools is processed through our obligation detection engine, which uses third-party AI providers including Anthropic (Claude) and OpenAI to analyse conversation context and extract commitments. Data sent to these providers is processed under their data processing agreements and is not used to train their models.
After processing, message content is discarded. We do not store conversation text, email bodies, attachments, or metadata beyond what is necessary to describe the detected commitment.
What we store is limited to extracted commitments: who committed, to whom, what was promised, the associated deadline (if any), and the source context (e.g. “Slack #product-standup”).
Legal bases for processing (GDPR users)
Where the GDPR applies, we rely on the following legal bases:
| Purpose | Legal Basis |
|---|---|
| Providing the Services | Performance of a contract (Art. 6(1)(b)) |
| Processing payments | Performance of a contract (Art. 6(1)(b)) |
| Service communications and security alerts | Legitimate interests (Art. 6(1)(f)) |
| Analytics and service improvement | Legitimate interests (Art. 6(1)(f)) |
| Marketing communications | Consent (Art. 6(1)(a)) |
| Legal compliance | Legal obligation (Art. 6(1)(c)) |
We use the information we collect to:
We do not sell your personal data. We do not share your information with third parties for their marketing purposes. We may share information in the following limited circumstances:
Rememberr uses third-party language models (including those provided by Anthropic and OpenAI) to understand conversation context and detect commitments. Your messages, conversations, and extracted commitments are never used to train our models or any third-party models. All AI providers we use are contracted under agreements that prohibit the use of your data for model training.
We retain your account information and extracted commitments for as long as your account is active or as needed to provide the Services. Message content from connected tools is processed in real-time and not retained.
When you delete your account, all stored commitments and account data are permanently deleted within 30 days. Backups containing your data are purged within 90 days.
The Services are hosted in the European Union. Some of our service providers (such as cloud hosting and AI model providers) may process data in other countries, including the United States and the European Economic Area.
For Singapore users: Before transferring personal data overseas, we take reasonable steps to ensure that recipients provide a standard of protection comparable to that under the PDPA, in accordance with the PDPA's transfer limitation obligation and the Singapore Standard Contractual Clauses (SSCCs) where appropriate.
For EEA/UK users (GDPR): Where personal data is transferred outside the EEA or UK, we rely on adequacy decisions, Standard Contractual Clauses (SCCs), or other lawful transfer mechanisms as required under Chapter V of the GDPR.
We implement appropriate technical and organisational security measures to protect your information, including:
No method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
In the event of a personal data breach, we will notify the Personal Data Protection Commission (PDPC) and affected individuals in accordance with the PDPA's Mandatory Data Breach Notification obligation (where the breach is notifiable). GDPR users will be notified in accordance with Article 33 and Article 34 of the GDPR.
Singapore users (PDPA)
Under the PDPA, you have the right to:
EEA and UK users (GDPR)
In addition to the above, if the GDPR applies to you, you also have the right to:
To exercise any of these rights, please contact us through the contact form on our website. We will respond to your request within 30 days (PDPA) or one month (GDPR), extendable by a further two months where requests are complex or numerous.
If you are not satisfied with our response:
We use essential cookies to maintain your session and remember your preferences. We may also use analytics cookies to understand how the Services are used. You can control cookie settings through your browser preferences. Where required by applicable law, we will obtain your consent before setting non-essential cookies.
The Services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children under 18. If we become aware that we have collected personal data from a child under 18, we will take steps to delete such information promptly.
We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the Services. The “Last updated” date at the top of this Privacy Policy indicates when it was last revised. Your continued use of the Services after any changes constitutes acceptance of the updated Privacy Policy.
If you have questions or concerns about this Privacy Policy or our data practices, please contact us through the contact form on our website.
Rememberr Holdings Pte. Ltd., Singapore.
For GDPR purposes, Rememberr Holdings Pte. Ltd. acts as the data controller in respect of personal data collected through the Services.